Learn the management skills that give industry leaders the edge. This course will give you a solid foundation in those best business practices so valuable to smaller businesses: planning, organizing, staffing/directing and controlling. By using case studies and sample forms, your instructors give you practical and applicable tools for management success. As a graduate of this course, you will be able to: • Discuss common business challenges and learn practical tips and tools to overcome them • Explain the three basic functional areas within a company • List the five main tools used to improve a business • Apply each of the five Ps to the three functional areas of the business • Identify methods of recruiting, interviewing, training, and retaining quality personnel • Apply the key measures of business performance to your own business